HOTEL RULES & REGULATIONS
1. Check-in time is 2:00 PM onwards and check-out time is strictly 12:00 NN. Late check-out is not allowed. Per hour charges will be imposed otherwise.
2. Safety Electronic Vault is available inside the room. The management is not liable for any loss. (Please call front desk for assistance.)
3. Extra room amenities like towel, tooth care kit, etc. will be charged to rooms. Payment will be done upon check-out. (Please ask the front desk for the amenities' prices).
4. The exact number of pax per room is properly observed. Extra pax shall be charged
P 700.00 per head. The payment is upon check-in.
5. Housekeeping/Make up Room is only applied to daily rates per day or upon guest's request; should preferably done with a guest inside the room. Long staying guest (Weekly/Monthly Rates) cleaning is upon request only.
6. Only 7 year old kids and below are free of charge; however the management only allows two kids per room. Children in excess in this number will be considered as extra pax.
7. Vehicles parked within the vicinity must be secured. Do not leave any valuables inside the car. The management is not liable for any loss.
8. Excessive noise must be properly observed specifically along corridors.
9. Pets are not allowed inside the room.
10. Smoking is prohibited inside the rooms.
11. For security purposes, please leave your key cards at the front desk whenever you go out.
CLICK HERE to know the House Rules and Policy for Online Booking
If you wish to cancel your reservation the booking fee is non refundable. The booking fee, first night or price of the accommodation may still be charged depending on the policy of the hotel that you agreed to at the time of making the reservation.
You may also be charged additional fees according to the following schedule:
More than 7 days before arrival - 15% Non-refundable online booking fee
7 days before arrival date - 65% charge of the whole amount
3 days before arrival date - full charge
No Show, without cancellation: Full value of the booking
No-show Policy: Guests who do not arrive until 11pm on the date of arrival shall be tagged as NO SHOW unless guest has an Estimated Time of Arrival (ETA) request.
Re-booking - 1 week prior to arrival - 15% re-booking fee shall apply
Credit card accepted at the hotel
American Express, Diners Club, Euro/Mastercard, JCB, Visa